By MasterChef Judge
In the highly competitive restaurant market, with a wide selection of restaurants all vying for discerning customers, it is essential to maintain and grow your customer base. Being renowned for your ability for consistent good service and wonderful food are key to your ongoing success.
What you’ll learn
- 6 Steps to Great Counter Sevice.
- The 10 Steps of Table Service.
- How to Flip a Complaint.
- Job Descriptions Templates.
- Operations Manual Template.
Course Content
- Introduction –> 1 lecture • 6min.
- The 10 Steps of Table Service –> 1 lecture • 17min.
- How to Flip a Complaint –> 1 lecture • 12min.
- 6 Steps to Great Counter Service –> 1 lecture • 4min.
- Operations Manual –> 1 lecture • 2min.
Requirements
In the highly competitive restaurant market, with a wide selection of restaurants all vying for discerning customers, it is essential to maintain and grow your customer base. Being renowned for your ability for consistent good service and wonderful food are key to your ongoing success.
For this very reason, I have developed a Service Essentials Training Program specifically developed for the restaurant market, no matter how large or small your operation.
Our classes assist you and your team to understand all aspects of Front of House service excellence, designed to ensure client optimum satisfaction.
We are experts and guarantee to take your staff’s front of house service skills to the next level, ensuring invaluable repeat and referral business for your restaurant.
- 6 Steps to great Counter Service
- Anticipation excellence
- Polished movements and deportment
- Meet and greet
- How to Flip a Complaint
- Eye for detail
- Drink presentation and service
- Menu knowledge
- Up sell with Class
- Dealing with difficult clients
- Dealing diplomatically with drunk clients
- Ensuring guests are relaxed
- Dining and Social etiquette
- Bill presentationIf you are a waiter/ess, at the end of this training course you be able to earn more tip on regular basis by applying these given skills on daily basis.
This online training is not just about collecting the tips but you are going to discover influential skills that will help you to become more successful and influential on daily basis especially when it comes to dealing with customer.
By applying these persuasive and influential skills you will be able to improve your personal life too.
Each module in the training is packed with doable exercise to help you learn faster, so that you can perform your work outstandingly.
And all the exercise is available in a downloadable training workbook, so that you can follow along in this training course.
so as you are ready to take the course, hit the enrol button now! to learn the skills that are important to you.